Privacy Policy

Effective Date: February 6, 2026

Welcome to GridSocial. This Privacy Policy explains how we collect, use, and protect information when you use the GridSocial mobile application and related services.

1. Information We Collect

We collect the following information to provide and operate GridSocial:

Account Information: When you create an account, we collect your email address and authentication-related information to identify and authenticate you.
User Content: Content you choose to create or share in the app, including profile information, photos, and in-app messages.
Usage and Diagnostics Data: Limited usage data such as app interactions, crash reports, and performance metrics used to maintain stability and improve functionality.

2. How We Use Your Information

Create and manage user accounts
Authenticate users and maintain session security
Enable social features such as profiles, connections, and messaging
Display content to other users as part of the app’s core functionality
Moderate content and enforce our Terms of Service
Monitor performance, prevent abuse, and improve the app

GridSocial does not use your data for advertising, marketing, or tracking across other apps or websites.

3. Third-Party Services

We use trusted third-party service providers to operate GridSocial:

Supabase: Used for authentication, database hosting, and media storage. Data is processed solely to support GridSocial’s core functionality and is not shared for advertising or marketing purposes.

4. Data Security & Media Storage

Important Information About Data Security

Security: We use industry-standard security practices, including encryption in transit (HTTPS) and encryption at rest where supported by our infrastructure.
No End-to-End Encryption: GridSocial does not currently provide end-to-end encrypted (E2EE) messaging. Messages and content may be accessible to authorized administrators for moderation, support, or legal compliance purposes.
Media Storage: Media uploaded to GridSocial is stored using cloud-based storage services. In some cases, media files may be accessible via direct URLs. Users should avoid uploading sensitive personal documents or private information.

5. Data Retention & Deletion

You control your data.

In-App Deletion: You may delete your account at any time through the app settings. This permanently removes your account and associated data from our active systems.
Manual Requests: You may also request account or data deletion by contacting support@gridsocial.org.

6. Age Restriction

GridSocial is intended for users 18 years of age or older. We do not knowingly collect personal information from individuals under 18. Accounts found to belong to users under 18 will be removed along with associated data.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@gridsocial.org